0
Skip to Content
Florence Juillard Consulting
Home
Florence Juillard Consulting
Home
Home

Chasing Dead-End Referrals

You spend hours following up on referrals that never come, or partners who promised to send clients but rarely do.

Sound Familiar?

Mismatched Expectations

Everyone has different ideas about what the partnership should accomplish, leading to frustration and wasted effort.

Time Drain, No Results

You're managing relationships that take up staff time without delivering meaningful outcomes for your clients.

In the current climate, with funding disappearing, partnerships are an important tool to increase resilience, continue your ability to deliver critical services and make an impact in your communities.


Start Here: Partnership Foundation Assessment

Understand Your Current Reality

Figure out why some of your service delivery partnerships thrive while others feel like dead weight - and identify the specific changes that will help you get better results from the relationships you invest in.

What You Get: Assessment report showing which partnerships to prioritize, fix, or drop

Duration: 2-3 weeks

Strategic Framework Development

Stop winging it with partnerships. Create clear guidelines for what makes a good partner, what you bring to the table, and what success actually looks like.

  • Description of your ideal partner and target clients

  • Why organizations should work with you

  • Clear partner expectations

  • Partner onboarding template

    Duration: 3-5 weeks

Best for: Organizations ready to define clear standards and expectations

Choose Your Next Steps

Best for: Organizations with established referral partnerships who want to optimize efforts

Partnership Evaluation & Tiering

Stop treating all your referral partners the same. Identify your star performers, solid contributors, and time-wasters - then adjust your energy accordingly.

  • Partner rating system

  • Partner categories and engagement strategies

  • Performance tracking dashboard

  • Relationship management guidelines

    Duration: 3-4 weeks

Best for: Organizations that want to demonstrate partnership value and improve outcomes

Impact Tracking & Measurement

Finally answer: Are our partnerships actually helping our clients? Create simple ways to track what's working and prove your impact.

  • Partnership impact roadmap

  • Key success metrics

  • Data collection tools

  • Impact tracking training

Duration: 3-4 weeks

Best for: Organizations that want to demonstrate partnership value and improve outcomes

Implementation & Launch Support

Don't let your new partnership strategy gather dust. Get hands-on help to implement changes, train your team, and make sure it sticks.

  • Partner audit results

  • Staff training materials

  • Implementation timeline

  • Change management support

Duration: 3-5 weeks

Small Nonprofits

Annual budget <$1M

Accessible pricing designed for organizations just getting started or working with limited resources.

Fair, Transparent Pricing

Medium Nonprofits

Annual budget $1-5M

Standard rates for established organizations with moderate capacity and complexity.

Large Nonprofits

Annual budget >$5M

Premium rates that reflect the complexity and capacity of well-resourced organizations.

What You Can Expect

Streamlined Management

Clear processes, expectations, and tracking systems tailored to your approach.

Stronger Relationships

Clearer communication of mutual value and expectations with all partners.

Data-Driven Decisions

Know which partnerships to invest in, maintain, or discontinue.

Enhanced Partnership Effectiveness

Partners who understand your requirements and deliver improved results aligned with your goals.

Strategic Use of Staff Time

Focus energy on partnerships that deliver the best outcomes for your mission.

Improved Program Impact

Better-aligned partnerships that enhance service delivery and expand your reach.

1

Schedule Consultation

30-minute call to understand your challenges

Ready to Make Your Partnerships Work?

2

3

Get Recommendations

Customized module suggestions for your goals

Finalize Scope

Agree on timeline and approach

Schedule Consultation

4

Begin Transformation

Start improving your service delivery partnerships